Enabled a pharmaceutical company to increase their Conversion Rates, decrease Turn Around Time (TAT) and helped them realize the Return on Investment (ROI) on marketing cost.
Revolutionizing Hispanic Health with Data Analytics
About the Client
Our client is backed by leading retail partners, and leading medical professionals, and is one of the leading pharmacy and healthcare companies headquartered in the United States.
The Business Challenge
The client had troubles in identifying the resources needed for the call center team based on the campaigns, seasons and time-period of the day.
The Business Approach
Forecast calls at a 15 minutes interval and resources required for those calls to improve the calls to answered ratio
Data from various sources were fetched such as
The tech stack used in this project are
Impact Created In Business
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