Enhanced traceability and transparency of customer complaints
Significant reduction in complaint resolution time from weeks to days
Improved customer satisfaction and loyalty
Increased operational efficiency through automated complaint management
Faster Knowledge Discovery
Enhanced Collaboration
Self-Service Intelligence
Scalable Solution Framework
62% Performance Boost in Data Processing
From 2.2 Hours to 1 Hour for 1.2 Billion Records
400% Reduction in IT Infrastructure Cost
High Availability & Scalability Achieved
Reduced IT Costs and Improved ROI
Improved Productivity and Performance
Scalable Enterprise Architecture for AI/ML Readiness
Enterprise Search and Ad-Hoc Query Enablement