meet pie

“Pie” The Enterprise Grade Multimodal Generative + Agentic AI Conversational Assistant

Revolutionizing Business Interactions with AI-Driven Intelligence, Voice/Text Conversations, and Real-Time Workflow Automation

Product Overview

Pie is an enterprise-level AI assistant that provides operational intelligence, provide powerful customer and higher experiences, employee intelligence across large organizations. Designed using a cutting-edge multimodal and agentic architecture, Pie combines the capabilities of advanced Large Language Models (LLMs) like GPT-4, Llama, Claude, and Mistral, with structured workflow orchestration, real-time data access, and intelligent tool selection.
With seamless integration across the web, mobile communications, Microsoft Teams, Slack, and WhatsApp, Pie transforms enterprise engagement through context-aware responses, voice-enabled interactions, dynamic RAG pipelines, and built-in connectors to connect to ERP, CRM, HRMS, and more.

Key Capabilities

Multimodal Interaction (Text + Voice + both)
Engage users through both typed chat and voice-based inputs, offering inclusive and intuitive interactions on any device or channel.

Agentic AI Architecture

Intelligently orchestrates tasks across specialized sub-agents such as Finance, HR, CRM, Sales, marketing, corporate functions, R&D, Manufacturing, Supply Chain and other functions — using graphical (LangGraph) and text-based reasoning with decision-making (ReAct framework).

Real-Time Knowledge Access

Access company knowledge in real time from structured data (ERP, SAP, CRM, SQL/NoSQL) and unstructured sources (PDFs, emails, SharePoint, cloud drives, wikis). With hybrid RAG pipelines, Pie retrieves and contextualizes information with great accuracy using vector embeddings and semantic search.

Workflow Automation

Automate manual processes across your IT helpdesk, HR functions, finance operations, legal documentation, SOPs, Compliance processes, R&D , and Operations using adaptive AI agents that learn and evolve through feedback.

Secure & Compliant

Comes with role-based access controls, audit trails, GDPR / HIPAA / SOC 2 compliance, and prompt injection protection that ensures high enterprise-grade security Together with responsible AI governance.

Personalized, Context-Aware Interactions

Pie remembers context across sessions using LangChain memory components. From user preferences to prior chats, every interaction builds on user history, enabling tailored responses and proactive recommendations that feel truly personalized.

Scalable, Cloud-Native Architecture

Designed for hyperscale. operations; with Kubernetes-based deployment, dynamic LLM orchestration, semantic caching, and elastic cloud resources, Pie scales to meet enterprise traffic, ensuring 99.9% uptime and sub-second latency, even during peak loads.
Key Points

Technology Architecture Highlights

01

Modular Microservices & Scalable Deployment

Built for AWS, Azure, on-prem, or hybrid clouds using containerization and Kubernetes.
02

Vector Databases
(Pinecone, Chroma)

Powering real-time semantic document retrieval.
03

LangSmith Monitoring

Continuous AI observability, prompt traceability, and failure debugging.
04

LLMOps & AI Governance

Real-time validation, fairness testing, model versioning, and performance scoring.

Supported Use Cases

Customer Support & Self Services

24/7 AI-powered helpdesk across the web, WhatsApp, Teams, etc.

Document Intelligence & Compliance Automation

Summarises, extracts, and validates policies, audits, and SOPs.

Employee Service Desk

HR, Admin , IT, SOP, Corporate Events , and finance dept support, such as leave, access, reimbursements, etc.

CRM & Scheduling

Lead capture, meeting booking via HubSpot, Salesforce & other CRMs.

Operations & SCM Assistant

Real-time ERP queries, inventory, and supplier updates.

Executive Insights

AI-generated dashboards, KPIs, and report summaries.

Why Pie as Your
‍Enterprise AI Assistant?

Enterprise-Ready

Modular, scalable, and built for complex workflows across your ERP, CRM, HRMS, and more.

Agentic AI Intelligence

Goes beyond chat — makes decisions, automates tasks, and adapts dynamically using LangGraph & ReAct.

Multimodal Conversations

Supports text + voice, remembers context, and works across the web, mobile comms,, WhatsApp, Teams, and Slack, etc.

Seamless Integrations

Connects with Salesforce, SAP, SharePoint, S3, and custom APIs — no heavy lifting.

Secure & Compliant

GDPR, HIPAA, SOC2 ready with audit logs, role-based access, and responsible AI guardrails.

Optimized Performance

Smart model routing + caching = faster, cheaper, and more accurate responses.

Proven ROI

Cuts support costs, boosts productivity, accelerates decisions —enterprise-wide.
Case Studies

Featured Success Stories

Data Engineering
A Banking Big Data & Analytics Platform with 24x7 Support

100–300% improvement in query performance

USD 15M+ ROI in Phase 1 of implementation

10+ AI/ML use cases delivered across key functions

99.6% SLA achieved with 24x7 infrastructure support

Cloud Computing
Enterprise Data Lake and Analytics implementation for a large Pharmaceutical Company in India on AWS platform

30–40% Reduction in IT Costs

Accelerated Analytics with 3X Faster Reporting

AI/ML-Ready Infrastructure

Manual Work Reduction

Analytics Modernization & Migration
Data, Process , Batch jobs and Work flow migration to Hadoop Platform

40% Reduction in IT Infrastructure Costs

60% Improvement in Data Processing Speeds

4X Scalability Boost

70% Reduction in Downtime

Analytics & Artificial Intelligence
Supply Chain Scheduling & Route Optimization for an Oil & Gas company

Accurately forecasted voyage schedules

Minimized total logistics cost

Fully automated scheduling system

Improved cost visibility and planning accuracy

Analytics & Artificial Intelligence
Enabled a leading mortgage financing company to predict credit risk accurately and automate their process

85–90% model accuracy

Complete automation of the credit risk process

Improved risk visibility and strategy formulation

Consistent model performance

See More Success Stories

See Pie in action across voice, chat, and data-driven workflows

Book a Demo

Reach out to our Consultants,
Data and AI Practioners

Upload your RFP/RFI/EoI
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