Pie – Enterprise AI Chatbot for Voice, Text & Workflow Automation

Product Overview

Pie by Aptus Data Labs is not just a chatbot; it's your enterprise's intelligent digital workforce. Purpose-built for today's AI-powered organizations, Pie combines the strength of Generative AI, Agentic AI, and Enterprise Automation into one seamless solution.

The “Pie” stands for:

Precise Enterprise-grade accuracy, compliance, and control in every interaction. Pie ensures tasks are executed with precision aligned to security and governance protocols.

Intelligence A powerful blend of Generative and Agentic AI that reasons, plans, and acts across business domains — enabling end-to-end automation with contextual understanding.

Experience Human-like, intuitive conversations across voice, text, and enterprise apps. Pie delivers seamless, multimodal experiences that drive adoption and productivity across the organization.

With Pie, enterprises unlock the full potential of AI to drive business growth, optimize operations, and deliver superior customer and employee experiences.

Key Capabilities

Multimodal Interaction (Text + Voice + both)

Engage users through both typed chat and voice-based inputs, offering inclusive and intuitive interactions on any device or channel.

Agentic AI Architecture

Intelligently orchestrates tasks across specialized sub-agents such as Finance, HR, CRM, Sales, marketing, corporate functions, R&D, Manufacturing, Supply Chain and other functions — using graphical (LangGraph) and text-based reasoning with decision-making (ReAct framework).

Real-Time Knowledge Access

Access company knowledge in real time from structured data (ERP, SAP, CRM, SQL/NoSQL) and unstructured sources (PDFs, emails, SharePoint, cloud drives, wikis). With hybrid RAG pipelines, Pie retrieves and contextualizes information with great accuracy using vector embeddings and semantic search.

Workflow Automation

Automate manual processes across your IT helpdesk, HR functions, finance operations, legal documentation, SOPs, Compliance processes, R&D , and Operations using adaptive AI agents that learn and evolve through feedback.

Secure & Compliant

Comes with role-based access controls, audit trails, GDPR / HIPAA / SOC 2 compliance, and prompt injection protection that ensures high enterprise-grade security Together with responsible AI governance.

Personalized, Context-Aware Interactions

Pie remembers context across sessions using LangChain memory components. From user preferences to prior chats, every interaction builds on user history, enabling tailored responses and proactive recommendations that feel truly personalized.

Scalable, Cloud-Native Architecture

Designed for hyperscale. operations; with Kubernetes-based deployment, dynamic LLM orchestration, semantic caching, and elastic cloud resources, Pie scales to meet enterprise traffic, ensuring 99.9% uptime and sub-second latency, even during peak loads.

Supported Use Cases

Customer Support & Self Services

24/7 AI-powered helpdesk across the web, WhatsApp, Teams, etc.

Document Intelligence & Compliance Automation

Summarises, extracts, and validates policies, audits, and SOPs.

Employee Service Desk

HR, Admin , IT, SOP, Corporate Events , and finance dept support, such as leave, access, reimbursements, etc.

CRM & Scheduling

Lead capture, meeting booking via HubSpot, Salesforce & other CRMs.

Operations & SCM Assistant

Real-time ERP queries, inventory, and supplier updates.

Executive Insights

AI-generated dashboards, KPIs, and report summaries.

Why Pie as Your
‍Enterprise AI Assistant?

Enterprise-Ready

Modular, scalable, and built for complex workflows across your ERP, CRM, HRMS, and more.

Agentic AI Intelligence

Goes beyond chat — makes decisions, automates tasks, and adapts dynamically using LangGraph & ReAct.

Multimodal Conversations

Supports text + voice, remembers context, and works across the web, mobile comms,, WhatsApp, Teams, and Slack, etc.

Seamless Integrations

Connects with Salesforce, SAP, SharePoint, S3, and custom APIs — no heavy lifting.

Secure & Compliant

GDPR, HIPAA, SOC2 ready with audit logs, role-based access, and responsible AI guardrails.

Optimized Performance

Smart model routing + caching = faster, cheaper, and more accurate responses.

Proven ROI

Cuts support costs, boosts productivity, accelerates decisions —enterprise-wide.

Case Studies

Featured Success Stories

Performance Analysis & Tool Selection: MapR DB vs. Mongo DB for Secure Data Mart Design

200% Improvement in Query Performance

Optimized Data Ingestion and ETL Design

Improved SLA for Bulk Requests

Efficient Tool Selection and Architecture Design

Automated Placeholder Document Creation for Digitization of Pharma Templates

95% Reduction in Manual Effort

90–95% Accuracy in Placeholder Text Replacement

Drastic Time Reduction

Significant Cost Savings

A Banking Big Data & Analytics Platform with 24x7 Support

100–300% improvement in query performance

USD 15M+ ROI in Phase 1 of implementation

10+ AI/ML use cases delivered across key functions

99.6% SLA achieved with 24x7 infrastructure support

Enterprise Data Lake and Analytics implementation for a large Pharmaceutical Company in India on AWS platform

30–40% Reduction in IT Costs

Accelerated Analytics with 3X Faster Reporting

AI/ML-Ready Infrastructure

Manual Work Reduction

Data, Process , Batch jobs and Work flow migration to Hadoop Platform

40% Reduction in IT Infrastructure Costs

60% Improvement in Data Processing Speeds

4X Scalability Boost

70% Reduction in Downtime

See More Success Stories

Pie: Enterprise-Grade Multimodal Generative + Agentic AI Chatbot

Product Overview