Pie – Enterprise AI Chatbot for Voice, Text & Workflow Automation

Product Overview

Pie by Aptus Data Labs is not just a chatbot; it's your enterprise's intelligent digital workforce. Purpose-built for today's AI-powered organizations, Pie combines the strength of Generative AI, Agentic AI, and Enterprise Automation into one seamless solution.

The “Pie” stands for:

Precise Enterprise-grade accuracy, compliance, and control in every interaction. Pie ensures tasks are executed with precision aligned to security and governance protocols.

Intelligence A powerful blend of Generative and Agentic AI that reasons, plans, and acts across business domains — enabling end-to-end automation with contextual understanding.

Experience Human-like, intuitive conversations across voice, text, and enterprise apps. Pie delivers seamless, multimodal experiences that drive adoption and productivity across the organization.

With Pie, enterprises unlock the full potential of AI to drive business growth, optimize operations, and deliver superior customer and employee experiences.

Key Capabilities

Multimodal Interaction (Text + Voice + both)

Engage users through both typed chat and voice-based inputs, offering inclusive and intuitive interactions on any device or channel.

Agentic AI Architecture

Intelligently orchestrates tasks across specialized sub-agents such as Finance, HR, CRM, Sales, marketing, corporate functions, R&D, Manufacturing, Supply Chain and other functions — using graphical (LangGraph) and text-based reasoning with decision-making (ReAct framework).

Real-Time Knowledge Access

Access company knowledge in real time from structured data (ERP, SAP, CRM, SQL/NoSQL) and unstructured sources (PDFs, emails, SharePoint, cloud drives, wikis). With hybrid RAG pipelines, Pie retrieves and contextualizes information with great accuracy using vector embeddings and semantic search.

Workflow Automation

Automate manual processes across your IT helpdesk, HR functions, finance operations, legal documentation, SOPs, Compliance processes, R&D , and Operations using adaptive AI agents that learn and evolve through feedback.

Secure & Compliant

Comes with role-based access controls, audit trails, GDPR / HIPAA / SOC 2 compliance, and prompt injection protection that ensures high enterprise-grade security Together with responsible AI governance.

Personalized, Context-Aware Interactions

Pie remembers context across sessions using LangChain memory components. From user preferences to prior chats, every interaction builds on user history, enabling tailored responses and proactive recommendations that feel truly personalized.

Scalable, Cloud-Native Architecture

Designed for hyperscale. operations; with Kubernetes-based deployment, dynamic LLM orchestration, semantic caching, and elastic cloud resources, Pie scales to meet enterprise traffic, ensuring 99.9% uptime and sub-second latency, even during peak loads.