CR-X Customer View


Data transformation to drive better business

The CR-X engine is the hub for future-focused, data-driven organizations – capable of processing over 100,000 mixed format records per second, per core. CR-X is recognized as the world’s fastest data integration engine.

CR-X is easily scalable – just add more cores or more CPUs to distribute your processing to achieve even faster throughput. This reliable, scalable technology guarantees real-time access to information providing insights most relevant to your business. What really sets CR-X apart is how it cost-effectively manages data transformations. This is the reason why leading telecommunications, finance, health, utility and transport industries consider CR-X to be the change maker in Big Data integration.

Effortless integration of Big Data in real-time

CR-X collects, transforms and then transports massive volumes of enterprise data in real-time, into down-stream applications, data repositories, analytics engines and visualization tools.

CR-X Customer View Platform

CR-X Core Strengths

  • Unique in-memory streaming technology
  • No underlying database is required
  • Performs at extreme speed
  • Accesses your data directly (no pre-processing required)
  • Runs on affordable commodity hardware and operating systems
  • Easily scalable technology - just add more cores and CPUs
  • Deciphers non-conventional data format (e.g. ASN-1, HL7, HTML, HTTP(S), XML, Binary, BCD, EBCDIC, UTF 8, 16, 32, Unicode and Zip)
  • Intuitive graphical user interface
  • Self documenting, embedded project management, version control, self-contained job scheduler and run time statistics with audit trails

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  • On the fly custom dictionary capabilties
  • Delivers actionable trend and transactional analysis at the Agent/Team/Site/Client level
  • Supplies canned and customizable reporting capabilities in a scheduled and ad-hoc fashion
  • Trended reporting
  • Risk-based reporting actions and activities
  • Complaints, disputes and customer kudos
  • Eliminates or reduces dependence on dedicated support staff at the client level
  • Provides easy-to-use reporting to Operational leadership for high impact coaching
  • Grants the ability to easily pull raw data directly out of the tool for granular analysis
  • Transcripts
  • Topic modeling (e.g., word clouds, sentiment scores, cross talk indicators, etc.)
  • All metadata

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Karnataka, India

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